Privacy Policy

Last updated: 09/06/2025

Transcend Logistics llc values your privacy. This privacy policy ecplains how we collect, use, and protect your information when you visit our website, use our service, or communicate with us.

Information we collect

We may collect the following information:

Personal Information: Name, phone number, email address, business name, MC/DOT number, insurance details, billing information.
Service Information: Load details, carrier information, and documentation required for dispatching services.
Website Data: IP address, browser type, cookies, and information about how you use our website.

Use for your information

The information we collect is use :

Provide freight dispatcing services
Communicate with carriers, drivers, and brokers on your behalf
Process Payments and send invoices
Improve our website, services, and customer experience
Comply with legal and regulatory requirements

Sharing of Information

We do not sell or rent your personal information. We may share information only in these situations:

Brokers/ Shippers: To secure load and dispatch services on your behalf.
Service Provider: For payment processing, email communication, or website hosting.
Required by law: If necessary to comply with legal obligations or protect our rights.

Data Security

We take reasonable steps to protect your information through technical and organizational safeguards. However, no method of transmission over the internet is 100$ secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website may use cookies and analytics tools to improve user experience and analyze website traffic. You can disable cookies through your browser settings, but some features of our site may not function properly.

Your Rights

Depending on your location, you may have the right to:

Access, update, or correct your information
Request deletion of your personal information
Opt-out of certain communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party sites such as brokers, load boards, or services providers. we are not responsible for the privacy practices of these websites.

Changes To This Policy

We may update this privacy policy from time to time. Updates will be posted on this page with a revised "last updated" date